Event Schedule

October 20

* Indicates a hybrid, virtual option available
7:00AM—7:00PM
Convention Registration
8:00AM—9:00AM
Breakfast
9:00AM—12:00PM
Insurer Town halls

Attend one hour sessions in smaller groups for this year’s interactive Town Hall meetings. RIBO accredited.

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9:00AM—12:00PM
College Day & Job Fair

We welcome all Job Seekers looking for a career within the insurance brokerage channel.  Insurance brokers in Ontario are looking for new talent.

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10:30AM—4:30PM
Tradeshow

Join us for our trade show featuring our sponsors and industry partners.

12:30PM—2:30PM
Tradeshow Lunch
2:30PM—4:30PM
CEO Panel *

Join our live panel discussion on the future of Ontario’s insurance landscape, brought to you as a hybrid event. Moderated by IBAO CEO Colin Simpson. RIBO accredited.

FEATURING
Matthew Turack, President, CAA
Rowan Saunders, President & CEO, Economical
Louis Gagnon, CEO, Intact
Carol Jardine, President, Canadian P&C Operations, Wawanesa
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2:30PM—4:30PM
Front Line Broker Workshops
Delivering Difficult Messages

Delivering bad news is tough. It’s even harder when you don’t agree with the message or decision you’re communicating. Maybe you have to tell your client that the insurer turned down her request for renewal or you have to let another client know about a significant rate increase. Should you toe the line and act like you agree with the decision or new policy? Or should you break ranks and explain how upset you are too? Hear from experts on how to best deliver difficult messages as an insurance broker.

FEATURING
Warren Weeks—Presentation Coach, Podcast Host, Entrepreneur, Weeks Media
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Explaining Inflation Pressure and Impact on Claims

Greg will give an update on construction inflation and what brokers can expect for the coming months. Since the pandemic, construction costs had risen significantly due to supply chain disruptions. Reconstruction costs and claims payout has affected replacement costs, and it’s important for brokers to understand how to explain how this may impact their clients.

FEATURING
Greg McCutcheon, President, Opta Information Intelligence
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The Evolving Nature of Self-Regulation

Hear directly from your regulator about some of the core principles influencing self- regulation in the industry today. You will also learn about what you need to know to ensure you are treating your customers fairly by working to understand and respond to your clients’ changing needs.

FEATURING
Jessica Harper, Director, RIBO
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6:00PM—9:00PM
Hospitality Night

Our valued partners will be hosting their own suites with food, drinks and entertainment. Network with representatives from key players in the industry.

9:00PM—12:00AM
After Party | Dwayne Gretzky

A new addition to this year’s Convention, our After Party, hosted onsite at the Sheraton is one you don’t want to miss.

Dwayne Gretzky is a curated nostalgia trip that captures the unique joy of turning a radio dial and being surprised by the familiar. A 10+ piece juggernaut that brings to life the greatest songs of all time, this talented group of Toronto musicians ignites audiences with their charm, fidelity and theatrical flair. Celebrating classic pop and rock, from Fleetwood Mac to Fatboy Slim, Dwayne Gretzky has delivered electrifying renditions of over 600 songs.